Z Bus Baji Privacy Policy

Z Bus Baji is a trusted online gaming platform in Bangladesh. We believe that protecting your personal information is essential to providing a safe and enjoyable gaming experience. This Privacy Policy explains how Z Bus Baji handles your data.

This policy applies to all Z Bus Baji services — including the website, mobile app, and any other digital platform. If you use our services, we encourage you to read and understand this Privacy Policy.

Our Privacy Policy is written in plain, straightforward language so that all users can easily understand it. If you have any questions, feel free to contact our support team.

Z Bus Baji collects only the information needed to operate our services. We do not ask for anything unnecessary. The types of data we collect are explained below.

Z Bus Baji uses your information only for specific, legitimate purposes. Below is a detailed explanation of why we collect and use your data.

• Account Management: Your information is used for registration, login, and profile updates.
• Financial Transactions: Your payment details are required to receive deposits, process withdrawals, and distribute bonuses.
• Identity Verification (KYC): Identity verification is carried out to meet legal obligations and prevent money laundering.
• Contact: Your email and phone number are used to send important updates, bonus offers, and promotional messages.
• Security Verification: To detect account hacking, fraud, and suspicious activity.
• Service Improvement: To analyze user experience and improve the platform.
• Responsible Gaming: Monitors player gaming patterns to identify and provide assistance when needed.
• Legal Compliance: Your data may be used to comply with directives from government regulatory authorities.

We never share or sell your information to third parties for marketing purposes. No personal data is shared with advertisers.

Z Bus Baji may share your information with third parties only in very limited circumstances and strictly for legitimate reasons.

• Payment Processors: Financial information necessary to process transactions with bKash, Nagad, Rocket, or banks is shared with those providers. Each operates independently under its own privacy policy.
• Technology Service Providers: Minimal data may be shared with contracted service providers for server hosting, data storage, or security services. They are required to comply with our privacy standards.
• Law Enforcement: Information may be disclosed to relevant authorities in response to court orders, government investigations, or other legal obligations.
• Fraud Prevention: Limited data may be shared with other licensed gaming platforms to prevent fraudulent activity.

The Z Bus Baji website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.

• Essential Cookies: These cookies are essential for maintaining your login session and ensuring security. They cannot be disabled.
• Functional Cookies: Helps remember your preferred language, theme, and settings.
• Analytics Cookies: Used to understand which parts of the website are visited most. This data is completely anonymous.
• Cookie Controls: You can turn off non-essential cookies at any time through your browser settings.

Z Bus Baji employs industry-leading technology to keep your information secure. Our security measures operate across multiple layers of protection.

• SSL Encryption: All data transferred through the website and app is secured with 256-bit SSL encryption. Third parties cannot read your information.
• Data Encryption: Sensitive data stored on our servers is kept in encrypted form.
• Firewall & DDoS Protection: Protects the system against unauthorized access and cyberattacks.
• Two-Factor Authentication (2FA): You can enable 2FA on your account for an extra layer of security.
• Regular Security Audits: Independent security experts regularly audit our systems.
• Limited Access: Only authorized staff can access your data, and only to the extent necessary.

Z Bus Baji believes every user should have full control over their own data. That is why we provide you with the following rights.

• Right to Access: To find out what information we hold about you, submit a request to our support team.
• Right to Rectification: You may request a correction if any of your information is inaccurate.
• Right to Erasure: After closing your account, you may request deletion of certain data — subject to any legal restrictions.
• Right to Object to Processing: You can opt out of marketing communications at any time.
• Right to Data Portability: You may request a portable copy of your data.

To exercise any of the rights listed above, please contact our support team. We will respond to your request within 30 days of receipt.

Z Bus Baji does not retain your information longer than necessary. How long data is kept depends on the type of information and applicable legal obligations.

• Account Information: Retained while the account is active and for up to 5 years after closure.
• Financial Transaction Records: Retained for up to 7 years as required by legal obligations.
• Communication Logs: Support chat and email records are retained for up to 2 years.
• Technical Logs: Server and security logs are kept for a maximum of 1 year.

Z Bus Baji services are intended for users aged 18 and above only. We do not knowingly collect personal information from minors.

• Date of birth is verified at registration. Users under 18 are not permitted to register.
• If any minor's information is collected by mistake, it will be deleted immediately.
• If a parent or guardian suspects their child has registered, please contact support immediately.

Z Bus Baji may update this Privacy Policy from time to time. For any significant changes, we will notify active users in advance via email.

• The date of any change will always be shown at the top of this page under "Last Updated".
• Continued use of the service after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the option to close your account.